Frequently Asked Questions
Answers to the questions we're asked most about ordering anime merchandise from Anime Haven in Lebanon.
Where can I buy anime merchandise in Lebanon?
Anime Haven is an online anime merchandise store that delivers across all of Lebanon. We stock figures, hoodies, t-shirts, water bottles, posters, plushies, stationery, accessories and cosplay from series including Naruto, One Piece, Attack on Titan, Demon Slayer, Jujutsu Kaisen and My Hero Academia.
Does Anime Haven deliver across Lebanon?
Yes. We deliver to every region of Lebanon for $5, arriving in 2 to 4 business days. Delivery is free on orders over $50.
Do I need a credit card to order?
No. Anime Haven accepts cash on delivery, where you pay the courier when your parcel arrives, and Whish Pay. No card is required at any point.
How much does delivery cost?
$5 to anywhere in Lebanon, regardless of how many items you order. Orders over $50 ship free automatically.
How long does delivery take?
2 to 4 business days for items that are in stock. Pre-ordered items take about one month, because they ship from abroad.
Can you order an anime item you don't have in stock?
Yes. Send us a picture of the item on Instagram at @animehaven.lb and we'll tell you if we can source it. Pre-orders need a 50% deposit paid by Whish Pay to confirm, take roughly one month to arrive, and the remaining 50% is paid cash on delivery.
What anime series do you stock?
Around 280 products across Naruto, Attack on Titan, One Piece, Demon Slayer, Jujutsu Kaisen, Sanrio, Hunter x Hunter, KPop Demon Hunters, Studio Ghibli, Haikyuu, Dragon Ball Z, Pokemon, Sailor Moon, Genshin Impact, Spy x Family, Frieren, My Hero Academia, Death Note, Black Clover, Neon Genesis Evangelion, Chainsaw Man, JoJo's Bizarre Adventure, Hollow Knight, Blue Lock and Solo Leveling. If a series isn't listed, ask us about a pre-order.
An item I want is sold out. What can I do?
Sold-out products show a notify form on the product page. Enter your email and we'll contact you automatically as soon as that item is restocked.
Is Anime Haven a real shop I can visit?
Anime Haven is online only, with no walk-in location. Everything is ordered through this website and delivered to your address.
Are Anime Haven's reviews genuine?
Yes. Reviews shown on our product pages are left by verified buyers who actually placed an order.
Can I return or exchange an item?
All sales are final, so we don't accept change-of-mind returns or cancellations. Two exceptions: clothing can be exchanged for a different size if you message us within one day of delivery and the item is unworn with tags intact, and anything that arrives damaged, defective or incorrect is made right if you contact us within one day with photos. Full detail is on our Returns & Exchanges page.
How do I contact Anime Haven?
Message us on Instagram at @animehaven.lb. It's the fastest way to reach us for product questions, pre-orders and order updates.